Today we’d like to introduce you to Tena Williams.
Thanks for sharing your story with us Tena. So, let’s start at the beginning and we can move on from there.
I have always enjoyed helping people, so I thought of a way that I could help but also provide services. What better way to do that than go into the restoration business. I always keep up with the changes in the industry by continuing education and training. You never want anyone to experience catastrophic events but, when it happens people need professional service, honesty and communication. I am where I am today because of the way I treat my clients. They are always treated like family and get the best care possible. After all, they are the reason why I do what I do.
Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
It has not always been a smooth road. Most of the time, people have no idea who to call in a catastrophic event, or they just don’t know the services that a restoration company provides. If there is no major storm, sometimes the work flow slows down. To prevent that, I educate everyone I meet on what it is I do, the services I can provide in the event an issue arises with their property.
Alright – so let’s talk business. Tell us about Williams Professional Water Restoration Service (WPWRS) – what should we know?
Williams Professional Water Restoration Service provides remediation from water damage, fire and smoke damage, storm damage, odor control, mold, sewage, trauma scene and crime scene clean up. I serve residential as well as commercial property owners. The phone lines are answered 24 hours a day, 7 days a week, 365 days a year.
I am known for the care and professionalism that I provide my clients. I am most proud of how the business has grown and I see it continuing to do so. What sets me apart from others, is that I will go above and beyond to make sure all of my client’s needs are met. If they have a question at 2 am in the morning and need an answer, they know they can call without a doubt. Sometimes, they may have something that doesn’t pertain to the restoration industry but will ask if there is someone that I know that they can contact. No matter what services or what professional they may need, I am able to provide them with the information they need, if not introduce them to who they need. I have a network of professionals like myself that I know will provide excellent service as well. Our #1 Goal Is To Help You Restore Your World.
Is there a characteristic or quality that you feel is essential to success?
Professionalism is very important, because your first impression makes all the difference in the world to your clients and everyone you meet.
Contact Info:
- Address: 20423 SR 7, Ste F6-359
Boca Raton, FL 33498 - Website: professionalwaterrestoration.services
- Phone: 866-491-4324
- Email: [email protected]
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