Today we’d like to introduce you to Maria Evangelista.
Hi Maria, it’s an honor to have you on the platform. Thanks for taking the time to share your story with us – to start maybe you can share some of your backstory with our readers?
My name is María Evangelista, and I’m the founder of Global Desk.
I immigrated from Venezuela to Miami with big dreams and a strong desire to build something of my own. I studied International Business and spent several years working as an Operations Manager for a transportation company, where I developed extensive experience in operations, administration, and remote team management.
After several years in that role, I was no longer able to continue, and at the same time, I was also navigating motherhood, which pushed me to start looking for a path that offered both purpose and flexibility. What initially felt like uncertainty ultimately became the beginning of something much bigger.
I’ve always had an entrepreneurial spirit. Before starting Global Desk, I even co-owned a cleaning company with my best friend, and honestly, it became more successful than we ever expected. However, it was physically demanding work, and as mothers, it became difficult for both of us to continue long-term.
After that experience, I constantly found myself thinking about how I could turn my professional background and skills into a business that aligned more with who I was. Being bilingual, having a business degree, and years of operational experience gave me a strong foundation, but more importantly, I realized I genuinely enjoyed helping businesses stay organized and efficient.
That’s when I started offering administrative and operational support services independently, mainly through Instagram. At first, it was simple — helping entrepreneurs with tasks I already knew how to do. But little by little, I noticed people genuinely trusted me and that there was a real need for reliable remote administrative support.
In the beginning, I was afraid of putting myself out there. I wasn’t comfortable recording videos or speaking publicly about my work. But over time, I pushed myself outside my comfort zone, started sharing more online, and openly talked about how I could help businesses simplify and organize their operations.
As demand grew, I realized this could become something much bigger than freelance work. That idea eventually became Global Desk.
Today, Global Desk is a growing administrative support company focused on helping entrepreneurs and businesses manage their back-office operations efficiently. We currently operate from Venezuela with a team of bilingual Latin American assistants who support companies remotely, allowing business owners to focus on growth, leadership, and the areas of their business that truly require their direct attention.
More than just a company, Global Desk represents resilience, reinvention, and the idea that some of life’s most uncertain moments can become the starting point for something meaningful.
Would you say it’s been a smooth road, and if not what are some of the biggest challenges you’ve faced along the way?
Honestly, entrepreneurship is never a completely smooth road. One of the biggest challenges for me has been navigating the uncertainty that comes with building something from scratch — questioning whether I was offering my services the right way, how to properly structure the company, whether my systems were efficient enough, and even something as simple (but difficult) as learning how to price my work confidently.
In the beginning, just like many of the business owners Global Desk now supports, I was also the person carrying the entire workload alone. When you first start a business and resources are limited, you become everything at once — marketing, operations, customer service, administration, billing — all of it.
Another major step was learning how to build and trust a team. There were moments where I doubted myself, moments where I felt stuck because I only had one or two clients for long periods of time. But eventually, I realized that growth also depended on me continuing to show up, promote my business, and believe in what I was building.
I think entrepreneurship constantly comes with highs and lows, and there’s always a level of uncertainty. But what has kept me going is knowing that I genuinely believe in the service we provide and feeling confident that we are truly helping businesses.
I’ve also been incredibly fortunate to have amazing clients who continuously give positive feedback and trust Global Desk with their operations. Without those first clients believing in me early on, Global Desk would not be what it is today.
As you know, we’re big fans of Global Desk . For our readers who might not be as familiar what can you tell them about the brand?
Global Desk is a remote administrative support company focused on helping businesses grow without significantly increasing their operational costs. We provide experienced bilingual administrative talent at an accessible price point for entrepreneurs, small businesses, and growing companies across the United States.
We currently support businesses in industries such as restaurants, gyms, car rentals, personal assistance, and other service-based companies, helping them manage everything from invoicing, email management, customer follow-up, scheduling, operational support, and overall back-office organization.
What makes us different is that clients are not simply hiring a freelancer — they are gaining a structured support system. Every assistant at Global Desk is supervised by an experienced operations manager to ensure quality, accountability, communication, and that each client’s goals and metrics are being properly met. We stay actively involved in the operation and work closely with our clients to make sure things run smoothly and efficiently.
One of the biggest advantages of our model is accessibility. Our services start at around $800 per month, which allows businesses to expand their teams and delegate administrative responsibilities without the financial pressure of hiring traditional in-house staff. For many entrepreneurs, this becomes an opportunity to finally focus on growth instead of getting overwhelmed by daily operational tasks.
What I’m personally most proud of is the level of commitment and responsibility our team brings to every client we work with. We genuinely care about providing reliable support, building trust, and delivering high-quality service while still remaining affordable and accessible.
At the end of the day, Global Desk was built to help business owners feel supported. We want our clients to know they are not just outsourcing tasks — they are gaining a team that truly wants to see their business grow.
What do you like and dislike about the city?
What I love most about Miami is its cultural diversity and the energy that comes with it. It’s a city filled with people from different backgrounds, nationalities, and industries, which creates so many opportunities for businesses to grow and connect with a wide variety of markets. I think that diversity is one of the reasons entrepreneurship feels so alive here — there’s always movement, new ideas, and people willing to build something.
At the same time, Miami moves very fast. Sometimes the pace can feel overwhelming, and the cost of living and operating a business here can definitely be challenging. But interestingly, that same fast-paced environment is also what helped me better understand how valuable administrative support can be for business owners. Many entrepreneurs here are managing so many responsibilities at once that having reliable support truly makes a difference in their day-to-day lives and overall growth.
In many ways, Miami’s energy pushed me to create a company like Global Desk because I saw firsthand how much people needed help staying organized while continuing to grow their businesses.
Pricing:
- Starting at $800
Contact Info:
