Today we’d like to introduce you to Gonzalo Di Primio.
Hi Gonzalo, thanks for sharing your story with us. To start, maybe you can tell our readers some of your backstory.
I come from a family of entrepreneurs whose roots trace back to Agnone, Italy. That entrepreneurial spirit was passed down through generations, eventually bringing my family to Argentina, where I grew up.
I’ve spent more than 20 years building and leading businesses in different industries, first in Argentina and later in the United States. I’ve always enjoyed identifying opportunities, solving problems, and building companies that create real value.
Scooter Repair Florida was born when I recognized the rapid growth of electric mobility and the lack of specialized repair centers customers could truly trust. We built our company around quality, technical expertise, and exceptional customer service.
Today, we repair electric scooters and e-bikes from more than 50 brands, refurbish batteries, and distribute scooter parts across the United States, with a strong focus on tires, one of our core product lines. We proudly supply repair shops and businesses nationwide.
We’re also expanding our business footprint. We started on Florida’s East Coast, our next step is Orlando, and from there we’ll continue growing into markets like New York and Philadelphia.
Our vision is simple: to become one of the leading names in micromobility services and parts distribution across the United States.
Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
Definitely not. Building this business has been a journey of constant learning and problem-solving.
One of our biggest challenges was becoming true specialists in an industry that was still developing. When we started, there wasn’t a complete database of scooter tires, wheel sizes, or controllers. We spent years identifying and documenting hundreds of different tire sizes and electronic components used by manufacturers around the world.
That work gave us a level of expertise that even some manufacturers didn’t have. Today, we work directly with suppliers to produce tire sizes that they didn’t even know existed because we identified the demand through our repair experience. In a way, we’re not just serving the market—we’re helping improve it.
Another challenge has been scaling the business while maintaining quality. As demand grew, we expanded beyond repairs and built a nationwide distribution network for scooter parts, especially tires, supplying repair shops and businesses across the United States.
Every challenge has made us stronger. Instead of seeing problems as obstacles, we’ve treated them as opportunities to innovate, learn, and create better solutions for both customers and the industry.
We’ve been impressed with Dharma Micromobility, but for folks who might not be as familiar, what can you share with them about what you do and what sets you apart from others?
Scooter Repair Florida is built around one simple idea: people come before products.
Our greatest asset isn’t our inventory or the number of brands we service—it’s the knowledge, craftsmanship, and dedication of our mechanics. Every day, they diagnose complex problems, develop repair techniques, and create solutions that often don’t exist anywhere else.
That hands-on experience has become one of our biggest competitive advantages. We don’t simply install parts—we design our own repair methods and continuously improve the way scooters are serviced. Many of the procedures we use today were developed in-house through years of experience working on thousands of repairs.
This practical knowledge has also helped us transform the parts market. Through our repair work, we’ve identified hundreds of tire sizes and electronic components used across the industry. In many cases, we’ve worked directly with manufacturers to produce tire sizes they didn’t even know were needed until we demonstrated the demand.
Today, we not only repair electric scooters and e-bikes from more than 50 brands, but we also distribute tires, parts, and accessories to repair shops throughout the United States. Every product we sell has been selected and validated by our own technicians in real-world conditions.
What makes us different is that we’re not just a repair shop and we’re not just a distributor. We’re a team of specialists whose daily experience drives innovation, improves products, and helps raise the standard of the micromobility industry.
Is there something surprising that you feel even people who know you might not know about?
What many people don’t realize is that our business has become much more than a repair shop.
Over the years, every challenge we faced became an opportunity to learn. Each repair, every new scooter model, and every difficult diagnosis helped us build knowledge that didn’t exist before. Our stores became learning centers where we developed repair methods, identified parts, documented hundreds of tire sizes, and created technical solutions for an industry that is still evolving.
As we grew, we realized that this knowledge could improve much more than our own business. We built our own customer service system, allowing bilingual remote team members to assist customers virtually, creating flexible employment opportunities while delivering fast and professional support.
We also developed our own management, tracking, and repair workflow systems, giving us complete visibility over every repair from the moment a scooter arrives until it’s returned to the customer.
One of the things we’re most proud of is training mechanics. When we started, there were very few technicians specialized in electric scooters. We had to develop our own training methods, teach new mechanics, and build a team capable of solving problems that many others couldn’t.
Our repair centers have become the foundation of everything we do. They helped us identify new parts, build one of the most complete scooter parts catalogs in the industry, develop our website, and create a nationwide distribution network.
Today, our mission goes beyond repairing scooters. We want to help independent repair businesses grow by giving them access to the same parts, technical knowledge, and real-world experience that we’ve built over years of hands-on work. In many cases, we’re not just supplying products—we’re sharing the expertise that allows others to succeed.
Contact Info:
- Website: https://www.scooterrepairfl.com
- Instagram: https://www.instagram.com/scooterrepair.us?igsh=endldmNqendoajh2&utm_source=qr
- Facebook: https://www.facebook.com/share/17SsDqU68v/?mibextid=wwXIfr
- LinkedIn: https://www.linkedin.com/in/gonzalo-di-primio?utm_source=share_via&utm_content=profile&utm_medium=member_ios
- Youtube: https://youtube.com/@scooterrepairfl?si=r17MN4z1P6cu3ANs
