Today we’d like to introduce you to Steven Lunn.
Hi Steven, we’re thrilled to have a chance to learn your story today. So, before we get into specifics, maybe you can briefly walk us through how you got to where you are today.
I’m Steven Lunn, the founder of Lunnscape, a landscaping company that has been providing top-quality services to residential and commercial customers in South Florida since 2010. My love for landscaping started when I was just a little boy. I used to help my grandfather in his landscaping business during the summers. I was fascinated by the work and learned everything I could about creating beautiful outdoor spaces. I was always eager to lend a hand and develop my skills further.
Years later, with my passion for landscaping still burning strong, I decided to start my own business. My goal was to offer personalized and high-quality services that exceed my client’s expectations. I started with just a truck and some basic equipment, but as the business grew, I hired a team of skilled professionals and invested in advanced equipment to expand our services and capabilities.
Today, Lunnscape is a well-established and reputable landscaping company that provides a wide range of services, including landscape design and installation, lawn maintenance, irrigation system installation and repair, tree trimming and removal, and more. My team and I are committed to delivering beautiful and functional outdoor spaces that enhance our client’s quality of life. Our focus is always on providing exceptional customer service and exceeding our client’s expectations.
Can you talk to us a bit about the challenges and lessons you’ve learned along the way? Looking back would you say it’s been easy or smooth in retrospect?
Like any business, we faced our fair share of struggles. One of the biggest challenges we encountered was establishing trust with clients in a region known for scam artists and bad contractors. Building trust with our clients was a lengthy process that spanned over 12 years. We understood the skepticism that many people have due to past experiences, so we focused on creating a company that operates with integrity at its core.
First and foremost, we made sure to prioritize clear and transparent communication with our clients. We listened attentively to their needs and concerns, ensuring that they felt heard throughout the entire process. We provided detailed explanations of the project scope, timelines, and costs, leaving no room for ambiguity.
In addition, we took extra steps to demonstrate our credibility. We made it a point to obtain all the necessary licenses and certifications, showcasing our commitment to professionalism and adherence to industry standards. This way, clients could trust that we were legitimate and competent.
Furthermore, we consistently delivered high-quality workmanship and exceeded client expectations. We took pride in our projects and made sure to pay attention to even the smallest details. By consistently demonstrating our expertise and commitment to excellence, we were able to build a solid reputation.
Overall, gaining the trust of our clients required a combination of clear communication, transparent processes, professionalism, and consistently delivering exceptional results. It was a gradual process, but we are proud to have built Lunnscape into a company that clients can trust with their commercial landscape projects, including navigating the sometimes challenging permit process.
As you know, we’re big fans of LunnScape. For our readers who might not be as familiar what can you tell them about the brand?
At LunnScape, we are a leading commercial landscape company based in South Florida. With over a decade of experience, we specialize in providing comprehensive commercial landscape maintenance services to our clients. Our expertise covers a wide range of areas, including landscape design, installation, hardscape construction, and ongoing maintenance.
What sets us apart from others in the industry is our unwavering commitment to excellence and integrity. We prioritize building long-term relationships with our clients, ensuring their complete satisfaction at every step. Our team consists of skilled professionals who are not only highly experienced but also genuinely passionate about creating and maintaining stunning landscapes.
We take great pride in our brand’s reputation for reliability, professionalism, and attention to detail. We understand that our clients trust us with their valuable projects, and we go above and beyond to exceed their expectations. From the initial consultation to the final completion of the project, we prioritize clear communication, transparency, and delivering exceptional results.
Our brand is built on a foundation of integrity, quality workmanship, and a customer-centric approach. We want our readers to know that when they choose LunnScape, they are selecting a reliable partner who will handle their landscape needs with the utmost care and expertise. Whether it’s designing a breathtaking outdoor space, or providing ongoing maintenance to ensure the longevity of the landscape, we are dedicated to creating beautiful and sustainable outdoor environments.
Risk-taking is a topic that people have widely differing views on – we’d love to hear your thoughts.
I believe in calculated risk-taking for business growth and innovation. One major risk we took was expanding into hardscape construction. It required investment and establishing ourselves in a new market segment. However, it allowed us to diversify services and increase revenue streams. I believe in a balanced approach to risk-taking, considering market trends, expertise, and potential rewards.
Ultimately, embracing calculated risks has allowed Lunnscape to adapt, grow, and stay competitive in a dynamic industry. It has opened doors to new opportunities and positioned us as a trusted leader in the commercial landscape sector.
Pricing:
- In-ground trampoline: $5000-8000
- Front yard re-design & Installation – $9000-54,000 +
- Backyard oasis: $17,000-90,000+
Contact Info:
- Website: www.Lunnscape.com
- Instagram: @Lunnscape
- Other: 877-350- LUNN
Image Credits
Denes Szakacs
