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Community Highlights: Meet Karen L of Elevate Concept

Today we’d like to introduce you to Karen L.

Hi Karen, can you start by introducing yourself? We’d love to learn more about how you got to where you are today?
I work for the marketing department of the brand and will answer the questions on behalf of the founder.

Elevate Concept Store was created with for mission to provide the most unique luxury products the world has to offer. The idea started when the founder realized that there are not many stores, online or in-person, that specialize in such kinds of products. The idea was to create a unique and personalized experience that would only be found at Elevate. With a background in International Business and Marketing and his extensive knowledge in the luxury industry, the founder decided to bring his vision to life, and Elevate Concept Store launched in late 2020.

I’m sure you wouldn’t say it’s been obstacle free, but so far would you say the journey have been a fairly smooth road?
As for all new business creation, the first few months were difficult. It took some time for our team to develop our relationships with vendors and optimize our online selling platforms along with social media presence to maximize our brand recognition. Moreover, due to the COVID-19 pandemic, the business plan had to be reviewed in order to maximize the store’s potential success. Luckily the setbacks opened new opportunities and we are excited for the future of the brand!

Thanks – so what else should our readers know about Elevate Concept?
The store’s offering is focused on luxury and high-end products such as jewelry and luxury timepieces, factory and customized. We aim to source and offer for sale online some of the most exclusive products the world has to offer.

Adding to our jewelry and watches selection, the store is also providing exclusive art and home decor pieces as such could be seen in art galleries.

Extending our range, we have created our very own brand, Elevate Concept Club. To keep in line with the store in general, the brand will only create limited lines of items, from including watch accessories, fashion accessories, and limited apparel lines. Our most recent release are our signature watch travel case, made in genuine leather with Alcantara inside finish, keeping your timepiece secured from any possible shocks or scratcher.

Quality is never compromised when it comes to the Elevate Concept brand. Our jewelry is made of the highest quality material such as 18k sold gold and grade 5 titanium. Our accessories are made of genuine leather or exotic skins, our engraved items have never been machine worked, and all of our selection is truly finished by hand.

When it comes to communication with our customers, we have a very dedicated team that will go above and beyond to answer any questions and facilitate the transaction as much as possible. We often receive emails from our clients mentioning the very high customer service standards, and we are truly grateful to be able to meet their expectations.

All orders over $150 ships for free fully insured for the peace of mind of our customers.

Elevate Concept is like no other luxury online store and is truly the one-stop-shop for all your out of the ordinary luxury needs.

Have you learned any interesting or important lessons due to the Covid-19 Crisis?
The COVID-19 was an obvious setback in the development of our brand, but it did open new opportunities. The pandemic took everybody out of their comfort zone and forced businesses to re-think the way they do business. As an example, look at all the positions that went from office to remote work. It turned out to be more efficient and less costly for everyone involved. In our business experience, we were forced to switch from both in-store and online experience to a fully personalized online experience. We believe that as much as the way may be missing the brick-and-mortar sales, we are opening to a wider audience by increasing our online presence. It is also obviously safer for everyone in order to prevent the spread of the virus.

Pricing:

  • Jewelry from $99
  • High-End Jewelry from $499
  • Apparel from $80
  • Accessories from $40

Contact Info:

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